Stationery Terms & Conditions

Copyright:

The materials and wedding stationery designs on www.caketoppers.ie may not be

copied, reproduced, posted or republished in any way. The republication or use of

materials or wedding stationery designs for commercial purposes without prior written

consent is prohibited and all rights are reserved. Images of people on this site are used

with their permission and in accordance with applicable law. Re-use of these images

without permission may violate the privacy of those persons.

 

Design:

All images are for display purposes only. Colours may vary depending on display monitor

settings.

 

Order Quotation:

Quotations are valid for 28 days only.

 

Pricing:

Stated prices are subject to change without prior notice. However, any change in price

will not affect orders already received by Cake Toppers Ireland.

 

Ordering:

You agree to pay in full all charges detailed on your order invoice. A non-refundable

deposit of 50% of the total order cost is due at the time of ordering.  Orders will not be

produced without receipt of a deposit. The balance of payment is due following the

customer’s approval of the proof(s). Orders will not be dispatched until the full payment

is received. We accept credit and debit card payments via our website, or  cheques, bank drafts and postal orders which should be made payable to Cake Toppers Ireland Ltd.

 

Proofs:

Upon receipt of the order and payment of the required deposit, a pdf proof of each stationery

item ordered will be sent to the customer.

Proof reading is the customer’s responsibility. Cake Toppers Ireland will not

be responsible for any errors that were present on the proofs sent to, and subsequently

approved by, the customer. Once the customer approves the proofs (by email or letter)

and pays the balance due, production will commence.

 

Approving Proofs:

It is solely the responsibility of the customer to ensure that all proofs are thoroughly

checked for errors before confirming approval to proceed to production. Your written

approval (email or letter) indicates confirmation to proceed to production. Cake Toppers Ireland will not be held responsible for errors of any nature that are present on approved

proofs and were overlooked during the proof reading stage. It is your responsibility to

ensure that all text spelling, grammar, dates, times, etc. are correct before approving

proofs to Cake Toppers Ireland  for production. Changes submitted to Cake Toppers Ireland

following the customer’s approval of the proofs cannot be guaranteed to appear on the

printed stationery. Where errors are not identified and customer approval of proofs is

given, a re-print policy will apply.

 

Cancellation Policy:

An order can only be cancelled, if the request for cancellation is received by Cake Toppers Ireland prior to the customer approving the proofs in respect of the order; the 50% deposit is non-refundable.

 

Once the proofs ( pdf documents)  have been approved by the customer, the order cannot be cancelled and the total order cost must be paid in full.

 

Delivery:

All deliveries will be sent by Fastway couriers and will require a signature.

A valid name and address  and contact phone number must be provided on the order form for

delivery, where the named person will be available to sign for the parcel during normal

business hours.

 

Normal Delivery Period:

We endeavour to deliver printed stationery to the customer within 3 weeks of  receiving approved proofs in respect of the order from the customer. We

endeavour to use efficient resources to deliver items as quickly as soon as possible.

However, we are not responsible for delivery delays beyond our control.

 

Re-ordering Policy:

A minimum order quantity of 50 applies to requests for additional prints of wedding

stationery items already dispatched to the customer.

 

Printing Errors:

Cake Toppers Ireland will re-print stationery free of charge in instances where an error is

present on the printed stationery that was not present on the proofs approved by the

customer. A re-print charge will apply in instances where an error was present on the

proofs sent to, and subsequently approved by, the customer. The cost of re-printing will

depend on the amount of work involved.

 

Returns Policy:

As all stationery supplied by Cake Toppers Ireland  is customised it is considered nonreturnable and non-refundable.

 

Use of Customer’s Stationery:

Cake Toppers Ireland  reserves the right to use the customer’s stationery and/or images of

same, for promotional purposes after their wedding.